Strange. I flew out of Newark Airport last September, and it was unbelievably friendly. The woman checking in the luggage was a total sweetheart. And everywhere I went, there were employees standing at places where people might have a question about where to go. They were looking at the faces of people, and when they saw a questioning face they were offering help before being asked. The guys at the x-ray machines were downright cheerful. The people at the gate kept giving friendly updates about boarding and such. And everyone seemed happy.
A very pleasant experience for me. When were you guys there? Maybe they cleaned up their acts after all the bad publicity over airport security rock-head moves at some airports.
I was there in June.
When we landed we got a bus to the terminal and a woman who checked our tickets was down right rude. Snapping fingers and more interested in talking to the woman next to her.
I had a 6 hour stop over (I would have gone into NY but it was raining heavily and I only had T-shirt on.....it had been 94 in Charlotte) when I went for a beer and some food the woman who served me was completely disinterested. Maybe I just caught unlucky.
